The Council delivers a wide range of services to its citizens and customers. If you live within Rhondda Cynon Taf, visit the County Borough, browse our website and/or receive a service from us, it is likely that we will request personal information from you and process this information in order to deliver services to you, or on your behalf. Lots of the services that we provide are based upon us having a statutory duty to do so (i.e. service we are required to provide by a Law or a Regulation), but there are some non-statutory services as well.
In order to deliver our statutory duties and non-statutory services, it is necessary for us to collect and process your personal information. Regardless of whether we have a statutory duty to deliver a service or not, when we collect and use personal information about you we must make sure that you know what we intend to do with it and who it may be shared with.
Transparency is very important to the Council, and we aim to be open, honest and upfront with you about how we use your personal information. The Council believes that if you are well informed and know from the outset what information is held about you, how it will be used, for what purpose or purposes and who it may be shared with, then you should be more confident that your privacy is protected and there should be no surprises.
To see how the council use your information, please go to the Data Protection and Freedom of Information section of the www.rctcbc.gov.uk website